Password and sessions
How to change your password and why a session gets closed.
- To change it, go to Settings → Change password; if you forgot it, request a new one at Forgot my password. The link arrives by email, lasts 24 hours and works once. Changing it closes your sessions and disconnects apps (Claude, ChatGPT…); your API keys keep working and you get an email listing them so you can revoke any you don't recognize.
- Changing your password closes all your sessions.
- Your account can be open on 2 devices. If you log in on another, the oldest session is closed.
- After 5 failed login attempts, that connection waits an hour. Your account isn't locked: nobody can lock you out by trying passwords from somewhere else.
- For more protection, turn on two-step verification.
Keep reading
- Two-step verification (Google Authenticator)A code from your phone on top of your password: even if someone knows it, they can't get in without your phone.
- Create your accountWith your email or with Google, plus 5 free credits to try it out.
- Your data and how to delete your accountWhat we store, who we share it with and how to ask us to delete it.
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